Our Questions Page

Production Time

We are a "made-to-order" business our turn around time is 3-5 days and ship schedule.

Shipping

SHIPPED ORDERS: 

 Your items may come from different shippers and at different times. If you order multi-items some might ship via a major carrier and can arrive at different times. 


You agree that we are not responsible for your items once they leave our shop; however, we will assist you to file a claim with the carrier. 


Pick Ups

Yes, We do allow for pick-ups.Just go on our "Appointment" page and set up a time for you to pick up your product (no fee for the first time).


You (the Customer) understand that you may schedule an appointment to pick up your item(s) in a boxed condition and assembly is required.

You further understand if you fail to pick up your item(s) at the scheduled time and/or after a seven (7) calendar day hold, you will be issued a refund minus an administrative fee of $25.00.

If you schedule a second pick up and fail to keep this second scheduled pickup date, you will be issued a refund minus an administrative fee of $25.00 immediately and your order will be canceled and the item(s) will be returned to stock.

You will not hold Picwood USA LLC, its associates, sales staff, owners liable if you have an accident or injury at the pickup property or damage to your vehicle or trailer upon entry to the pickup property.

International Shipping

  

Picwood USA ships to Canada and the Continental United States at this time.


Please remember the Receiver is responsible for Duty & Taxes of their own Country at the time of delivery and not Picwood USA. 

Disclaimers

  

Adirondack Chair Disclaimer:


MAX WEIGHT for our chair is 260 pounds when properly assembled. This chair will not hold weight on the arms and this is NOT A PLAY TOY. This Chair has several sharp areas that may cause injury. DO NOT LEAVE CHILDREN UNATTENDED ON THIS PRODUCT.

 Picwood USA SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO CONTENT IN NO EVENT WILL Picwood USA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 


Upper Peninsula Table Disclaimer:


THIS TABLE WILL NOT HOLD HUMAN WEIGHT. This table will not hold weight and this is NOT A PLAY TOY. This Table has several sharp areas that may cause injury. DO NOT LEAVE CHILDREN UNATTENDED AROUND THIS PRODUCT. Picwood USA SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO CONTENT IN NO EVENT WILL Picwood USA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL,  OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 


Footstool Disclaimer:


THIS FOOTSTOOL WILL NOT HOLD MUCH WEIGHT. This footstool will not hold much weight and this is NOT A PLAY TOY. This Footstool has several sharp areas that may cause injury. DO NOT LEAVE CHILDREN UNATTENDED AROUND THIS PRODUCT. Picwood USA SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO CONTENT. IN NO EVENT WILL

Picwood USA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 


Child's Chair Disclaimer:


MAX WEIGHT for our chair is 90 pounds when properly assembled. This chair will not hold weight on the arms and this is NOT A PLAY TOY. This Chair has several sharp areas that may cause injury. DO NOT LEAVE CHILDREN UNATTENDED ON THIS PRODUCT.

Picwood USA SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO CONTENT. IN NO EVENT WILL Picwood USA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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