We realize you are ordering products without getting a chance to try them out first - so we offer a NO RISK 10 DAY return policy. If you are not 100% thrilled with your order, just ship it back to us.
Once we check it out to make sure everything is there; we’ll send you a refund, there is a 10% charge to you as a restocking fee.
Our company puts our customer satisfaction first.
We would not be able to offer this return policy if we didn't feel we make the Best Knotty White Pine Adirondack Chair & furniture on the market today.
Just repack the chair or other products and give us a call or slip us an email. Once we get your product back and everything is there in the box like we packaged it to you, we will refund you at full the purchase price minus the 10% restocking fees of the product. Shipping fees/pickup fees are non-refundable.
Product must be complete upon return or product fees will be charged for missing parts.
This Return Policy applies only to Picwood USA website purchase and not to retail vendors purchases (See your retail vendor for their return policy.)
Why do we charge a restocking fee? We have to go throughout the whole box to make sure everything is there, and that's an expense on our part.
Customers who paint, polyurethane or stain their items voids this return policy All items return must be in the original condition, and packaging.
"NO QUESTIONS ASKED"
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